https://connect.bcbsok.com/ask-bcbsok/en-USTelligent Community 12https://connect.bcbsok.com/ask-bcbsok/w/frequently-asked-questions/18/view-claimsThu, 02 Apr 2026 21:13:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:03ff2882-9897-497c-9228-2e11b8a63b30BridgettIf you're looking for a way to manage your medical claims, your online member account is the way to go. To get started, log in to your account online or through our free BCBSOK App and click on Claims. You can view claims from the past 18 months. You can also search and filter claims to help find the information you need. Filter by member, claim type, claim status and health service provider. You can also download or print claims information. When you download your claims information, you can select one or more claims and download the information to one spreadsheet. The file will show the type of claim and itemized cost information. Each claim comes with an Explanation of Benefits , a quick guide to help you better understand your claims information. Your EOB will break down the services you received, the cost of the services and what you might have to pay. Want updates about your claims status? Log in to your member account. Go to My Account, Profile and Preferences and open Notification Preferences . Choose alerts by email, text or both.Medical ClaimsBlue Access for MembersBAMOpen Enrollmenthttps://connect.bcbsok.com/ask-bcbsok/w/frequently-asked-questions/27/well-ontargetThu, 19 Mar 2026 21:02:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:758c41a9-e57f-4b7b-923f-82ff4d1e5988BridgettStart a Healthy Journey with Well onTarget ® Well onTarget ® (and Blue Points) is not available to all members. Check Blue Access for Members SM or ask your benefits administrator to see if you have the Well onTarget benefit. Well onTarget is a program that offers the support you need to make healthy choices. With Well onTarget , you have 24/7 access to a secure website and mobile app that put personalized health tools and resources right at your fingertips. Simply go to wellontarget.com * to explore the innovative tools and resources. Self-Management Programs Interactive educational programs help you achieve your health goals at your own pace. Learn ways to eat healthier, manage weight, reduce stress, stop smoking and more. Easily track your progress as you make your way through each lesson. Health and Wellness Content Our digital library is full of reader-friendly articles with information and resources on a wide variety of health conditions. Tools and Trackers Make wellness fun and stay on course with easy-to-use tools. Sync a device or use a built-in resource to track your steps, sleep, nutrition and more. Health Assessment (HA)* Get a personalized wellness report and tips for living your healthiest life when you take the health assessment. Your answers are confidential and will allow the Well onTarget portal to personalize content to help you reach your goals. Coaching Programs** Want to improve your physical fitness? Interested in nutrition and need guidance? Put a wellness coach in your corner. A team of credentialed health experts can help you set and achieve your health and wellness goals. Coaches are available by phone and secure messaging for one-on-one support. Blue Points*** The Blue Points SM program rewards members with points for engaging in health-promoting activities. As your points add up, you can redeem them for gift cards. Fitness Program Enjoy unlimited access to a nationwide network of fitness centers with this flexible membership program. With more than 12,000 participating fitness locations, you can find one that fits your schedule and lifestyle. Plus, membership is month to month — no long-term contract is required. Plan options range from $19 to $239 per month per member, with a one-time enrollment fee of $19. Wellness on the Go Once you have registered online for Well onTarget, there are convenient apps you can use to stay on top of your health wherever and whenever you want. The Well onTarget Fitness Program app makes it easy to keep your fitness routine organized. Use the app to: Track your check-ins Find locations in the Fitness Program network Access your membership card The AlwaysOn mobile app gives you easy access to Well onTarget. Work on your health and fitness goals anytime, from anywhere using your smartphone. You can download both the AlwaysOn and Well onTarget Fitness Program apps in the Apple or Google store. Ready to Get Started? To access Well onTarget, log in to Blue Access for Members SM (BAM SM ). If this is your first time logging in, you’ll need to register your account. Once you’re logged in to BAM, click My Health , then select Wellness. Click the button on the Well onTarget tile to go to the Well onTarget portal. Note: To see if Well onTarget is available to you, call the number on your Blue Cross and Blue Shield of Oklahoma member ID card. * The Well onTarget program is offered to you as a part of your employer-sponsored benefits. Participation in the Well onTarget program, including the completion of a Health Assessment, is voluntary and you are not required to participate. Visit Well onTarget for complete details and terms and conditions. ** Coaching programs are only available to individuals whose employers have purchased the program. Check with your administrator to see if the Coaching programs are available to you. *** Program rules are subject to change without prior notice. See the Program rules on the Well onTarget Member Wellness Portal for more information. The Well onTarget member rewards redemption service is provided by an independent third party. AlwaysOn is owned and operated by Onlife Health Inc. Onlife Health Inc. is an independent company that provides digital health management for Blue Cross and Blue Shield of Oklahoma. Onlife Health is an independent company that provides wellness services for the Well onTarget program. Members can use their Blue Access for Members SM credentials to access wellontarget.com. Blue Cross and Blue Shield of Oklahoma makes no endorsement, representations or warranties regarding third-party vendors and the products and services offered by them.Weight ManagementExerciseBlue Access for MembersBAMWell onTargetNutritionhttps://connect.bcbsok.com/ask-bcbsok/w/frequently-asked-questions/15/blue-access-for-membersThu, 19 Mar 2026 16:38:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:bf409347-d1c5-438f-ace0-9c4ee876d9daBridgettBlue Access for Members SM (BAM SM ) puts everything you need to know about your health plan right at your fingertips – 24/7. With BAM, it’s easy to make the most of your health benefits. The secure, user-friendly member portal houses everything you need – all in one place. Log in to access detailed information about your: Account Coverage & Benefits Claims Plus, you can download Forms and Documents , and even connect with Customer Service . Knowledge is power, right? With BAM, you’re empowered to quickly: Check the status of your claim and claim history Confirm who’s covered under your plan View and print an Explanation of Benefits (EOB) for claims Find a Doctor or Hospital in your plan’s network Set your email and text alert preferences Keep your ID card handy. Now you never have to be without your member ID card . With BAM, you can: Request a new or replacement card Print a temporary one ID card Get a digital ID card that goes everywhere Enjoy wellness tools and perks. BAM features a direct link to Well onTarget ® – a rewards program that nurtures healthy choices. You’ll find a host of amenities, including: Health and wellness content Tools and trackers Personalized digital coaching Self-paced health programs to help you reach your goals Plus, you get unlimited access to a nationwide network of fitness centers with flexible, month-to-month memberships. Just look for the Well onTarget link on the left side of the page after you log in to BAM . BAM is mobile! Keep BAM in the palm of your hand. With the mobile app, you can tap into your important health information – anytime, anywhere. Set your language preference (English or Spanish) Access your member ID, add it to your mobile wallet, even email it to your provider Find in-network care providers and facilities Check your claims Connect with a Customer Service rep To download the app, go to Apple App Store , Google Play . or text* BCBSOKAPP to 33633. Ready to get started? Create your account now. Once you’ve registered, log in to your account. Need technical help? If you can’t register or log in to Blue Access for Members , call: The customer service number on your member ID card Representatives are available 7 days a week. Have questions about your benefits or a claim? If you have questions about any information in your Blue Access for Members account, you can: Send us a private message through the BAM “Message Center” Call the Customer Service number on your member ID card Use the private message feature on Connect Community or Facebook Talk with us via Web Chat *Message and data rates may apply. View Terms and Conditions and Privacy Policy at bcbsok.com/mobile/text-messaging. Originally published 8/19/2015; Revised 2017, 2018, 2023FAQsBlue Access for MembersOpen Enrollmenthttps://connect.bcbsok.com/ask-bcbsok/f/questions-and-answers/292/i-need-to-call-someone-to-give-me-my-id-number/417Tue, 20 Jan 2026 22:57:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:0412eb8d-3714-49d0-9fff-d0b1acbf483dBCBSOK Connect TeamHello, We are aware that many members are receiving this error. I recommend trying again later as we hope to have this resolved soon. ~ KWhttps://connect.bcbsok.com/ask-bcbsok/f/questions-and-answers/292/i-need-to-call-someone-to-give-me-my-id-number/416Tue, 20 Jan 2026 22:52:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:74b68f3f-a058-4a58-89ba-7b7813a54cf5DeniseVelasquez1201... Registration Unavailable Registration of new users is currently unavailable, please try again later.https://connect.bcbsok.com/ask-bcbsok/f/questions-and-answers/292/i-need-to-call-someone-to-give-me-my-id-number/415Tue, 20 Jan 2026 22:51:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:185b0494-2f55-43d3-bdaa-3f0d6d16dc04DeniseVelasquez1201i was able to speak with someone and they sent me an email to open with my id number- but the email does not open with my id number??https://connect.bcbsok.com/ask-bcbsok/f/questions-and-answers/292/i-need-to-call-someone-to-give-me-my-id-number/414Tue, 20 Jan 2026 22:50:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:c14d1a35-97b5-413b-b948-f46efec0e437BCBSOK Connect TeamHello, We can help you with this if you'd like to send us a private message. ~ KWhttps://connect.bcbsok.com/ask-bcbsok/f/questions-and-answers/292/i-need-to-call-someone-to-give-me-my-id-numberTue, 20 Jan 2026 22:27:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:319034f7-1b3e-4276-bcd9-7d848ca4b03aDeniseVelasquez1201i need to call someone to give me my id numberhttps://connect.bcbsok.com/ask-bcbsok/f/questions-and-answers/291/how-can-i-get-bcbs-insurance/413Tue, 13 Jan 2026 14:53:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:ba1a49c1-4986-4efd-9a57-ad5a58b9d837BCBSOK Connect TeamHello, We have responded to your private message. ~ KWhttps://connect.bcbsok.com/ask-bcbsok/f/questions-and-answers/291/how-can-i-get-bcbs-insuranceTue, 13 Jan 2026 14:36:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:38dcde51-e287-4612-826b-581daf7a8a70Steve MaloneHow can I secure BCBS Insurance?https://connect.bcbsok.com/ask-bcbsok/w/frequently-asked-questions/42/looking-for-a-health-insurance-formTue, 23 Dec 2025 22:31:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:2ee3ceed-bd8b-4ca8-8ee0-a92a9661810bBridgettUse our Form Finder for Members to locate health insurance forms when you need them. Need to file a claim, order a refill prescription, or make a change to your existing policy? It’s easy to search for and download a form. Here are just a few commonly used forms you may be looking for: Claim forms for medical, prescription drug, dental or vision plans. Mail-order forms for home delivery of new and refill prescriptions. HIPAA privacy forms, including the Confidential Communications Request Form, Request Personal Health Information (PHI) Records Form and Standard Authorization Form . Enrollment/Change in Coverage forms. The type of form you need will depend on your specific plan coverage. To get started with Form Finder, here are a few helpful tips: On bcbsok.com, in the top menu go to For Members > Forms and Documents and choose Form Finder . To narrow your search results, choose a topic from the categories on the left or type keywords in the search box. With each form listed, use the down arrow next to the form title and a description will appear below. Click on “Download” to open the form in a new window. You can save the form if needed. Not finding what you are looking for with the public website Form Finder? Members can also log in to their member account to find forms and a whole lot more. Once logged in, go to Support > Forms and Documents . The forms and documents you can access there will be determined by the health care plan you are enrolled in.Medical ClaimsBlue Access for MembersBAMMedical BillsOpen Enrollmenthttps://connect.bcbsok.com/ask-bcbsok/w/frequently-asked-questionsThu, 18 Dec 2025 22:37:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:9e2ef9fc-6026-4b54-8d05-feb24b42894bBCBSOK Connect TeamYou've Got Questions: We've Got Answers Understanding health insurance isn’t always simple and may leave you with a lot of questions. To get quick, easy answers 24/7, just log into your member account online . As a member, you can always access your online account to get details about your health plan coverage, member benefits, claims and much more. Check our member quick-start list Take a look at common topics members ask questions about: Fitness programs, gym information and wellness access Convenient ways to pay your bill New ID card, lost ID card, or digital ID card Finding a doctor or hospital in network Don’t see the answer to your question? Reach out to us, we’re happy to help. A Customer Advocate can guide you to what you’re looking for online or give you the information you need. You can easily start a chat while you’re in your online account or call the number on your member ID card. Are you a health care provider? Have questions about patient eligibility? Need help with prior authorization? Want to know the status of a claim? Want to request a fee schedule? Trying to connect with the Behavioral Health unit? You’ll find direct contact information for the specific help you need at Provider Services . Tap into the Connect Community Connect offers a fun and interactive way to nurture good health. Every online blog focuses on health, wellness or benefits info you need to know. There’s a wealth of topics and healthy tips you can share with friends on social media. You’ll find articles in English and Spanish to help you learn about: Health and wellness Your health coverage choices Ways to use your health care benefits Connect makes it easy to: Share your favorite content on Facebook and Twitter Like a post or join the conversation on ideas and issues that are important to you Create your Connect Community profile today.FAQsCustomer ServiceAsk a questionhttps://connect.bcbsok.com/ask-bcbsok/f/questions-and-answers/290/live-in-another-state/412Tue, 09 Dec 2025 17:46:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:b6472fc1-b05c-4395-b56d-8df9042f6644BCBSOK Connect TeamHello, We have responded to your private message. ~ KWhttps://connect.bcbsok.com/ask-bcbsok/f/questions-and-answers/290/live-in-another-stateTue, 09 Dec 2025 17:24:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:e1216b50-1fb0-496f-bf1c-d9dea7376e9fOakandStonesI have BCBS Oklahoma through my job, but am retiring at the end of the year, and have the option to stay with my current coverage. But I now live in another state HOw will that affect me?I need to know asaphttps://connect.bcbsok.com/ask-bcbsok/w/frequently-asked-questions/41/go-mobile-with-the-bcbsok-appMon, 08 Dec 2025 23:32:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:acbc3ba4-0b06-4ca1-9983-3114b3542d45BCBSOK Connect TeamKeep your coverage information in the palm of your hand. Where did I put my health insurance card? What’s my deductible? Is that doctor in my network? These questions and many others can be answered anytime from anywhere with the BCBSOK App. With the BCBSOK App, you can: Securely log in with Face ID (iOS only) or Fingerprint ID* See your Explanation of Benefits Access your digital member ID card. iOS users can download it to your wallet for easy access. Find in-network doctors, hospitals and urgent-care facilities Review your claims, coverage, deductible and out-of-pocket spending information Find your medical and prescription copays Connect with your spending accounts (HCA, FSA, HRA and HSA) Link directly to Well onTarget ® , the member wellness portal Get fast answers with two-way messaging (if offered with your plan) View everything in Spanish (if your phone settings are set to Spanish) The BCBSOK App is free and available in English and Spanish for iPhone and Android users. Download it today. * Availability varies by deviceFAQsBlue Access for MembersProvider FinderMobile AppFind a DoctorBCBS Apphttps://connect.bcbsok.com/ask-bcbsok/f/questions-and-answers/236/how-do-i-cancel-my-health-insurance/411Mon, 08 Dec 2025 17:57:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:bade54d6-4ade-4da5-beff-a2d640e82daaBCBSOK Connect TeamHi Chad, We have responded to your private message. ~ KWhttps://connect.bcbsok.com/ask-bcbsok/f/questions-and-answers/236/how-do-i-cancel-my-health-insurance/410Mon, 08 Dec 2025 17:33:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:fe51c8dc-8c84-4ed5-a6cb-bdbdbc620dedChad43I need to cancel my coveragehttps://connect.bcbsok.com/ask-bcbsok/w/frequently-asked-questions/318/glp-1s-for-weight-lossMon, 24 Nov 2025 22:31:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:11c1c4a9-ad09-412a-87ab-9a6572e567c9BCBSOK Connect TeamGLP-1s are a class of drugs commonly used to treat Type 2 diabetes. But some GLP-1s are also FDA approved for treating obesity and obesity-related conditions. Here’s what you need to know. What are GLP-1s? GLP-1 is a hormone that helps control blood sugar and increase insulin production. While your body naturally produces GLP-1, how much is made can slow because of things like chronic stress, poor gut health and hormone changes. GLP-1 drugs, or GLP-1s, can help cause the same responses in the body when the body’s hormone isn’t working as well as it should. How do GLP-1s work for weight loss? GLP-1s also slow down how quickly food digests and leaves your stomach, so you feel full faster and longer after eating. Combined, this can help you lose weight. And make sure to combine your prescription with healthy lifestyle changes like diet and exercise. Using GLP-1s alone won’t give you lasting results. What are the benefits of using GLP-1s for weight loss? Along with diet and exercise, GLP-1s help with weight loss by curbing your appetite. They make you feel full faster so that you eat less. Which GLP-1s are FDA approved for weight loss? Several types of GLP-1s are approved for weight loss and other conditions besides diabetes. The brand names to look for are Wegovy® (semaglutide), Saxenda (liraglutide) and Zepbound® (tirzepatide). FDA approval means doctors can prescribe them for weight loss. What are the risks and side effects of GLP-1s? The most reported side effects are nausea, diarrhea and stomach pain, and reactions at the injection site. Some underlying health issues can put you at risk of worse side effects, like gallbladder problems or swelling of the pancreas. Are GLP-1s through online sources safe? It’s important to use GLP-1s only under the care of a doctor you know and trust. There are many products being sold online that may not be approved by the FDA. Drugs that are not FDA-approved may not be as safe or effective. Check the FDA website for concerns about using these drugs that could put your health at risk. Does insurance cover GLP-1s for weight loss? Most plans don’t cover GLP-1s for weight loss. However, doctors can prescribe GLP-1s without it being a covered benefit. This means you will pay out-of-pocket for the prescription. Check your plan benefits. If part of your benefits, you likely will need approval from your health plan before you start treatment. Be sure to talk to your doctor about your options. Work together to decide what is best for you. Source: Diabetes drugs and weight loss , Mayo Clinic, 2025; GLP-1 Agonists , Cleveland Clinic, 2023; FDA’s Concerns with Unapproved GLP-1 Drugs Used for Weight Loss , U.S. Food and Drug Administration, 2025Weight ManagementFAQshttps://connect.bcbsok.com/ask-bcbsok/f/questions-and-answers/289/needing-member-id-number/409Mon, 24 Nov 2025 20:18:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:c0aaba1a-43da-4737-a665-2144fecf0e2bBCBSOK Connect TeamHello, We can assist you with this if you'd like to send us a private message. ~ KWhttps://connect.bcbsok.com/ask-bcbsok/f/questions-and-answers/289/needing-member-id-number/408Mon, 24 Nov 2025 18:04:00 GMT6e104328-2028-43b6-bb31-8401437dc51f:8b6101a4-9ae4-4a9f-8d7a-5570edfcd02aJose castanedaI lost my insurance card, how do I get a new one?