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Spanish Resources

BCBSOK Connect Team — Fri, 11 Dec 2020 22:24:00 GMT

Marissa’s dad, who is a native Spanish speaker, needs help managing the BCBS public website. As a Customer Advocate, Marissa shows her father how to switch the site to Spanish as well as advise him on how to find Spanish language information.

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Originally published 12/11/2020; Video revised 6/2023

Use Member Rewards to Get Money Back

BCBSOK Connect Team — Fri, 11 Dec 2020 22:21:55 GMT

Need to find a specialist? Use Member Rewards and get rewarded up to $500! Learn more about how you could earn cash with Member Rewards.

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Originally published 12/11/2020; Revised 10/23/2023

Go Digital with the BCBSOK Mobile App

BCBSOK Connect Team — Fri, 11 Dec 2020 22:16:44 GMT

Wish you didn’t get so much paper in the mail? Go digital and download the BCBSOK Mobile App now. The BCBSOK App is available for iPhone and Android users. To get the BCBSOK App, text* BCBSOKAPP to 33633 or search for BCBSOK in the Apple App Store or Google Play.

Get all the access and information you need right at your fingertips, learn more about the BCBSOK App.

*Messages and data rates may apply.

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Originally published 12/11/2020; Video revised 6/2023

Manage My Condition

BCBSOK Connect Team — Fri, 11 Dec 2020 22:04:57 GMT

While out on a run, a BCBSOK Customer Advocate Marissa bumps into her good friend and they start discussing her mother’s health. The Customer Advocate shares a bit of insight with her friend, letting her know that there are options for her mother to get extended help with managing her diabetes. Follow along to learn more about our Customer Advocate and her life outside of BCBSOK.

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How Do I Update my Communication Preferences?

BCBSOK Connect Team — Fri, 11 Dec 2020 22:00:41 GMT

Victor gets communications from Blue Cross and Blue Shield of Oklahoma that he may miss or not see because of where they're being sent. He doesn't check his email very often and needs to update his communication preferences. Find out what our customer advocate tells Victor about making those updates!

Update your communication preferences page.

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Originally published 12/11/2020; Video revised 6/2023

How Can I Save Money on Prescriptions?

BCBSOK Connect Team — Fri, 11 Dec 2020 21:53:19 GMT

Although medications can be expensive, there are ways to save some money on them. Be sure to stay up to date with Vanessa, while Robert explains the ins and outs on saving money on prescriptions.

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Originally published 12/11/2020; Video revised 6/2023

How Do Prescription Drug Lists Work?

BCBSOK Connect Team — Fri, 11 Dec 2020 21:18:38 GMT

Want to know if your medicine is covered under your plan? Our customer advocate Robert tells Vanessa where to find the list, how certain medications are chosen and how costs are determined.

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Originally published 12/11/2020; Video revised 6/2023

Where Can I Go If I Have Questions About My Health Coverage?

BCBSOK Connect Team — Fri, 11 Dec 2020 21:13:50 GMT

Health insurance can be a bit confusing but we're here to help. From mobile applications to blogs, Vanessa gets the low-down in this video.

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Originally published 12/11/2020; Video revised 6/2023

Coverage While Traveling

BCBSOK Connect Team — Fri, 11 Dec 2020 21:04:42 GMT

We follow Marissa and her boyfriend as they travel out of state. While building up his courage to ask her a very important question, he gets nervous, fumbles and asks about his health care coverage abroad instead! As a Customer Advocate, Marissa answers his questions but is suspicious of his motives the whole time.

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Do I Need a Referral to See a Specialist?

BCBSOK Connect Team — Fri, 11 Dec 2020 20:59:02 GMT

Looking to see a specialist aside from your primary care provider like Vanessa? Not to worry! Robert answers Vanessa’s question about which plan needs a referral to see a specialist. Learn more about the referral process.

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What Does “in-network” Mean?

BCBSOK Connect Team — Fri, 11 Dec 2020 20:51:08 GMT

Sometimes the words used in health care can be confusing. Making sure you know what "in-network" means may also mean you might save money. Listen in on this discussion between our health advocate and Victor, a BCBxx member.

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Originally published 12/11/2020; Video revised 6/2023

What Questions Should I Ask My Doctor?

BCBSOK Connect Team — Fri, 11 Dec 2020 20:39:32 GMT

Getting to know your new doctor can be a bit overwhelming or scary. But having an open and honest relationship with them means better care for you. Check out the advice that our customer advocate gives to Victor who just switched to a new health care provider.

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What Is a Flexible Spending Account?

BCBSOK Connect Team — Fri, 11 Dec 2020 20:30:07 GMT

Did you know that you could put money aside just to be used for medical expenses? Using a Flexible Spending Account is pre-taxed and gets set aside right from your paycheck. Learn more about Flexible Spending Accounts.

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Never Be Late On Your Payment Again With Online Payments and Auto Bill Pay

BCBSOK Connect Team — Fri, 11 Dec 2020 19:35:56 GMT

With all the mail and bills to pay, it may be hard to keep track of paying your premium. But with online payment reminders and auto bill pay, make sure you’re not late again! Sign up for auto bill pay now. Learn convenient ways to pay your bill.

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Originally published 12/11/2020; Video revised 6/2023

What Is a Health Savings Account and How Is It Used?

BCBSOK Connect Team — Fri, 11 Dec 2020 19:28:58 GMT

Not one to visit the doctor often? Maybe a Health Savings Account can help. Learn about what an HSA is and how it can be the best option when it comes to your health care. Learn more about Health Savings Account and Flexible Spending Accounts.

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