If you have health insurance questions, our Mobile Assistance Center is available to help!

The Blue Cross and Blue Shield of Oklahoma (BCBSOK) Mobile Assistance Center (MAC) focuses on meeting Oklahomans in the places they call home. The MAC provides one-on-one assistance with important health insurance questions consumers face.

During the Open Enrollment Period, the MAC is available to discuss your benefit options to help customers with the online enrollment process and  find out if they qualify for financial assistance. Before the COVID-19 pandemic, the MAC traveled statewide with two teams, based in Tulsa and Oklahoma City. In 2020, the MAC team is available for virtual one-on-one appointments. 

In addition, the MAC will host weekly webinars that you can attend to learn more about what health insurance options are available.

Below are additional ways that a MAC team member can assist you:

• See if you qualify for financial help
• Find a customized plan to meet your needs
• Check doctors and hospitals in your area
• Assistance with customer service

To reach the MAC team directly, email MAC@bcbsok.com or for more information visit BlueNearYouOK.com to set up a one on one virtual appointment.

Meet our MAC Community Outreach Specialists

Darci | Tusla, Okla.

• 14 years with BCBSOK
• Citizen of the Muscogee Creek Nation
• MAC Outreach Specialties include Tribal, Medicare and Individual Coverage Options
  
  

Ricky | Edmond, Okla.

• 3 years with BCBSOK
• OKC resident for over 20 years
• MAC Outreach Specialties include Tribal, Medicare and Individual Coverage Options
  
  

Senecca | Broken Arrow, Okla.

• 1 year with BCBSOK
• Born and raised in Muskogee
• MAC Outreach Specialties include Medicare and Individual Coverage Options
  
  

Dennis | Tulsa, Okla.

• 2 years with BCBSOK
• Lifelong Tulsan
• MAC Outreach Specialties include Medicare and Individual Coverage Options
  
  

Amy | Tulsa, Okla.

• 8 years with BCBSOK
• MAC Outreach Specialties include Medicare, Individual Coverage Options and Member Customer Service
  
  

Amy | Tulsa, Okla.

• 5 years with BCBSOK
• MAC Outreach Specialties include Medicare, Individual Coverage Options and Member Customer Service
  
  

Emma | Oklahoma City, Okla.

• 1 year with BCBSOK
• Native Spanish speaker
• Born in Quito, Ecuador
• MAC Outreach Specialties include Latino and Individual Coverage Options

Allen | Edmond, Okla.

• New to BCBSOK
• Born and raised in OKC
• Citizen of the Cherokee Nation
• MAC Outreach Specialties include Tribal and Individual Coverage Options

Originally published November 1, 2016; Revised 2020