Can We Talk? Health questions answered 24/7.

Can We Talk? Health questions answered 24/7.

Did you know? Blue Cross and Blue Shield of Oklahoma has registered nurses on call at the number on the back of your ID card to answer your health questions, wherever you may be, 24 hours a day, seven days a week. The 24/7 Nurseline’s registered nurses can understand your health questions and give general health tips. Get trusted guidance on possible emergency care, urgent care, family care and more.

Health questions. We all have them. And where do many people go when searching for an answer to a health question in the middle of the night? Some seek the internet, but many questions are better answered by a health professional. Our “cough-and-click” culture can lead to misinformation or even a self-diagnosis of condition that you don’t even have. What should Blue Cross and Blue Shield of Oklahoma PPO members do when their after-hours worry or symptoms won’t let them rest? Time to call a professional and ask a nurse for the answers.

But just when should you call? The toll-free Nurseline can help you or a covered family member get answers to health problem questions, such as:

  • Sore throat Back pain or chronic health issues
  • Asthma
  • High fever
  • High fever
  • Dizziness or severe headaches
  • A baby’s nonstop crying
  • Cuts or burns

Get the information you need, just when you need it. In fact, add the number on the back of your ID card to your phone contacts so you can have easy access to the 24/7 Nurseline.

Plus, when you call, you will have access an audio library of more than 300 health topics—from allergies to women’s health— available in English and in Spanish.

But remember, for medical emergencies, call 911 or your local emergency services first. The 24/7 Nurseline is not a substitute for a doctor’s care. Talk to your doctor about any health questions or concerns.

Learn more how you can make your insurance work for you.

Originally Published: May 28, 2015