Help is Available for Members Affected by Natural Disasters

BCBSOK Connect Team

April 12, 2024

Help is Available for Members Affected by Natural Disasters

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Recovering from a natural disaster is never easy. We're here to help our members when tornadoes, hurricanes, earthquakes and severe weather cause havoc.

If you've been affected by a natural disaster, we can help you:

Find a doctor of hospital
Refill a prescription if you have Prime Therapeutics
Coordinate or transition your care
Get a member ID card

If you don't have your BCBSOK member ID card, you can:

Print or get a digital card on Blue Access for Members^SM
Call the Customer Service number for your plan. Provide either your Social Security number or your name and date of birth so a Customer Advocate can help you.

Important Phone Numbers

Employer-based Insurance	1-800-942-5837
Individual and Family Insurance (If you bought your insurance through BCBSOK, an agent or the Health Insurance Marketplace)	1-866-520-2507
Medicare Supplement	1-800-722-3959 (TTY/TDD 711)
National BlueCard^®	Call the Customer Service number on your member ID card

If you have a medical emergency, call 911 or go to the nearest hospital.

Call Customer Service for your plan if you have questions about your coverage, want help finding a doctor or need a new member ID card.

Use the BCBSOK App

Get mobile access to your member ID card, our Provider Finder tool and contact numbers you need. Download our free BCBSOK App from the Apple App Store or Google Play.

Originally published October 25, 2018; Revised 2020, 2022, 2024

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