Answers to questions
we get asked the most.
When I get a notification that a claim has been updated, I have to sort through to find out which one has been updated. Sometimes it is on the second or third page of claims. If I could sort by "last updated" date, it should be at or near the top of the list. I chatted with a representative, but they were unable to even understand my question.
Blue Cross and Blue Shield of Oklahoma, a Division of Health Care Service Corporation,
a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association
© Copyright 2026 Health Care Service Corporation. All Rights Reserved.
Verint is an operating division of Verint Americas, Inc., an independent company that provides and hosts an online community platform for blogging and access to social media for Blue Cross and Blue Shield of Oklahoma.
File is in portable document format (PDF). To view this file, you may need to install a PDF reader program. Most PDF readers are a free download. One option is Adobe® Reader® which has a built-in screen reader. Other Adobe accessibility tools and information can be downloaded at https://www.adobe.com/trust/accessibility.html. 
You are leaving this website/app ("site"). This new site may be offered by a vendor or an independent third party. The site may also contain non-Medicare related information. Some sites may require you to agree to their terms of use and privacy policy.
| | Powered by Verint
