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  • Do I Need a Referral to See a Specialist?

    Do I Need a Referral to See a Specialist?

    Looking to see a specialist aside from your primary care physician like Vanessa? Not to worry! Robert answers Vanessa’s question about which plan needs a referral to see a specialist. Learn more about the referral process. Find more Health Care...
    • 1575 Views
  • What Does “in-network” Mean?

    What Does “in-network” Mean?

    Sometimes the words used in health care can be confusing. Making sure you know what "in-network" means may also mean you might save money. Listen in on this discussion between our health advocate and Victor, a BCBxx member. Find more Health Care...
    • 1777 Views
  • What Questions Should I Ask My Doctor?

    What Questions Should I Ask My Doctor?

    Getting to know your new doctor can be a bit overwhelming or scary. But having an open and honest relationship with them means better care for you. Check out the advice that our customer advocate gives to Victor who just switched to a new health...
    • 818 Views
  • What Is a Flexible Spending Account?

    What Is a Flexible Spending Account?

    Did you know that you could put money aside just to be used for medical expenses? Using a Flexible Spending Account is pre-taxed and gets set aside right from your paycheck. Learn more about Flexible Spending Accounts . Find more Health Care One...
    • 913 Views
  • Never Be Late On Your Payment Again With Online Payments and Auto Bill Pay

    Never Be Late On Your Payment Again With Online Payments and Auto Bill Pay

    With all the mail and bills to pay, it may be hard to keep track of paying your premium. But with online payment reminders and auto bill pay, make sure you’re not late again! Sign up for auto bill pay now. Learn convenient ways to pay your bill....
    • 1221 Views
  • What Is a Health Savings Account and How Is It Used?

    What Is a Health Savings Account and How Is It Used?

    Not one to visit the doctor often? Maybe a Health Savings Account can help. Learn about what an HSA is and how it can be the best option when it comes to your health care. Learn more about Health Savings Account and Flexible Spending Accounts . ...
    • 808 Views
  • What Do I Do If I Have Issues With My Claim?

    What Do I Do If I Have Issues With My Claim?

    Think something might be wrong with your health coverage claim? Find out what our customer advocate tells Joseph to do. Find more Health Care One-to-One videos.
    • 842 Views
  • Understanding Health Plans and Costs

    Understanding Health Plans and Costs

    Deductibles, co-insurance, premiums... do you understand how they all work? Listen in and learn with Joseph as he discusses costs with a customer advocate. Find more Health Care One-to-One videos. Originally published 12/11/2020; Video revised...
    • 2364 Views
  • How Do I Use My Health Plan ID Card?

    How Do I Use My Health Plan ID Card?

    Understanding what your health plan ID card is for is very important. Learn about why you need it, what information it contains and how to get a new one. Find more Health Care One-to-One videos. Originally published 12/11/2020; Video revised...
    • 813 Views
  • How Do I Pay My Premium?

    How Do I Pay My Premium?

    For continuous coverage, it's important to pay your premium on time. Watch as Joseph learns about his options to pay for his health coverage. Find more Health Care One-to-One videos. Originally published 12/11/2020; Video revised 6/2023
    • 992 Views
  • New To Medicare

    New To Medicare

    There are certain times you can sign up for Original Medicare. Since it covers most but not all health care costs, look into a Medicare Supplement Insurance plan or a Medicare Advantage plan to help cover your share of costs.
    • 1863 Views
  • AEP Is Around the Corner

    AEP Is Around the Corner

    October 15 through December 7 is the Medicare Annual Enrollment Period, when members can determine whether their plan will continue to meet their needs the following year. If so, coverage continues. If unsure, members should refer to their Annual...
    • 1811 Views
  • Get The Most From Your Medicare Advantage Plan

    Get The Most From Your Medicare Advantage Plan

    The video spotlights Blue Cross and Blue Shield Medicare Advantage Plans and inspires members to use its many benefits and services, including help to set up medical appointments and to find specialists, prescription drug coverage, zero-dollar preventive...
    • 2104 Views
  • Medicare Coverage Checklist

    Medicare Coverage Checklist

    It’s a good time to give your coverage a checkup. Use the checklist below to evaluate your current Medicare plan ahead of the Annual Enrollment Period. Use the answers you provide to these questions as you look through your plan offerings. Important...
    • 2639 Views
  • Adult Wellness Guidelines: Making Preventive Care a Priority

    Adult Wellness Guidelines: Making Preventive Care a Priority

    Start the New Year in good health by seeking preventive care. Preventive care is very important for everyone in your family. And the good news is you can receive most preventive care at no additional cost to you. Remember to ask Your Doctor about...
    • 1927 Views

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