Survey Says...

Survey Says...

As a Medicare Advantage beneficiary, you may be selected to participate in the Health Outcomes Survey (HOS).

The survey is conducted by the Centers for Medicare and Medicaid (CMS) on an annual basis and has the purpose of gathering information related to your care.  A random sample of members is selected to participate in the survey; two years later the same members receive a follow-up survey.

The survey includes questions related to physical and mental health, as well as:

  • Management of urinary incontinence
  • Physical activity in older adults
  • Management of the risk for falls

Your responses to this survey help us better understand and address your health needs.

Eligible members must meet some criteria, including being enrolled in a Medicare Advantage plan or a Prescription Drug plan for at least six months. If you choose to join our survey, you will first receive a pre-notification letter and then the survey will mail separately the following week. You may also receive a follow-up mailing, inclusive of the survey, if you don’t complete the first one. 

If you receive the mail-in survey or get a phone call, please complete it. Your feedback is appreciated.

Important Plan Information 

Originally published 4/23/2019; Revised 2021