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Coverage While Traveling

BCBSOK Connect Team December 11, 2020

We follow Marissa and her boyfriend as they travel out of state. While building up his courage to ask her a very important question, he gets nervous, fumbles and asks about his health care coverage abroad instead! As a Customer Advocate, Marissa...
- 1114 Views
Do I Need a Referral to See a Specialist?

BCBSOK Connect Team December 11, 2020

Looking to see a specialist aside from your primary care physician like Vanessa? Not to worry! Robert answers Vanessa’s question about which plan needs a referral to see a specialist. Learn more about the referral process. Find more Health Care...
- 1238 Views
What Does “in-network” Mean?

BCBSOK Connect Team December 11, 2020

Sometimes the words used in health care can be confusing. Making sure you know what "in-network" means may also mean you might save money. Listen in on this discussion between our health advocate and Victor, a BCBxx member. Find more Health Care...
- 1264 Views
What Questions Should I Ask My Doctor?

BCBSOK Connect Team December 11, 2020

Getting to know your new doctor can be a bit overwhelming or scary. But having an open and honest relationship with them means better care for you. Check out the advice that our customer advocate gives to Victor who just switched to a new health...
- 668 Views
What Is a Flexible Spending Account?

BCBSOK Connect Team December 11, 2020

Did you know that you could put money aside just to be used for medical expenses? Using a Flexible Spending Account is pre-taxed and gets set aside right from your paycheck. Learn more about Flexible Spending Accounts . Find more Health Care One...
- 759 Views
Never Be Late On Your Payment Again With Online Payments and Auto Bill Pay

BCBSOK Connect Team December 11, 2020

With all the mail and bills to pay, it may be hard to keep track of paying your premium. But with online payment reminders and auto bill pay, make sure you’re not late again! Sign up for auto bill pay now. Learn convenient ways to pay your bill...
- 1031 Views
What Is a Health Savings Account and How Is It Used?

BCBSOK Connect Team December 11, 2020

Not one to visit the doctor often? Maybe a Health Savings Account can help. Learn about what an HSA is and how it can be the best option when it comes to your health care. Learn more about Health Savings Account and Flexible Spending Accounts ....
- 665 Views
What Do I Do If I Have Issues With My Claim?

BCBSOK Connect Team December 11, 2020

Think something might be wrong with your health coverage claim? Find out what our customer advocate tells Joseph to do. Find more Health Care One-to-One videos.
- 694 Views
Understanding Health Plans and Costs

BCBSOK Connect Team December 11, 2020

Deductibles, co-insurance, premiums... do you understand how they all work? Listen in and learn with Joseph as he discusses costs with a customer advocate. Find more Health Care One-to-One videos. Originally published 12/11/2020; Video revised...
- 1668 Views
How Do I Read My Explanation of Benefits?

BCBSOK Connect Team December 11, 2020

Want to know about the forms you get in the mail that LOOK like a medical bill but aren't? Those explanations of benefits are important for understanding your coverage. Find more Health Care One-to-One videos.
- 800 Views
How Do I Use My Health Plan ID Card?

BCBSOK Connect Team December 11, 2020

Understanding what your health plan ID card is for is very important. Learn about why you need it, what information it contains and how to get a new one. Find more Health Care One-to-One videos. Originally published 12/11/2020; Video revised...
- 674 Views
How Do I Pay My Premium?

BCBSOK Connect Team December 11, 2020

For continuous coverage, it's important to pay your premium on time. Watch as Joseph learns about his options to pay for his health coverage. Find more Health Care One-to-One videos. Originally published 12/11/2020; Video revised 6/2023
- 851 Views
AEP Is Around the Corner

BCBSOK Connect Team October 24, 2019

October 15 through December 7 is the Medicare Annual Enrollment Period, when members can determine whether their plan will continue to meet their needs the following year. If so, coverage continues. If unsure, members should refer to their Annual...
- 1595 Views
Get The Most From Your Medicare Advantage Plan

BCBSOK Connect Team October 24, 2019

The video spotlights Blue Cross and Blue Shield Medicare Advantage Plans and inspires members to use its many benefits and services, including help to set up medical appointments and to find specialists, prescription drug coverage, zero-dollar preventive...
- 1881 Views
Medicare Coverage Checklist

BCBSOK Connect Team September 4, 2019

It’s a good time to give your coverage a checkup. Use the checklist below to evaluate your current Medicare plan ahead of the Annual Enrollment Period. Use the answers you provide to these questions as you look through your plan offerings. Important...
- 2220 Views

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