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This article is intended for HMO members.
We use software to help make sure the information we send is easy to understand.
If you are language, vision or hearing impaired or physically challenged, you can call customer service to get help.
Members can get help from bilingual customer service advocates. And we offer some programs and support in several languages.
For more information, please call the customer service number on your member ID card.
Originally published 9/4/2020; Revised 2022
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