Connect Community

Member Services Offers Concierge Customer Service

BCBSOK Connect Team May 8, 2025

It’s important to know that there is someone you can call for help with your health and your family’s health. Our customer advocates are specially trained and available to help you with questions or concerns about your health care plan. T...
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Men, Make Your Health a Priority

BCBSOK Connect Team May 1, 2025

You’re a healthy guy. You eat right and exercise. You’ve never even had a cavity. You may be feeling invincible and think it’s no big deal to skip an annual wellness check. But not so fast. Preventive screenings are important for yo...
- 6544 Views
Is Your Pharmacy In-Network?

BCBSOK Connect Team April 24, 2025

It makes sense to ensure your health care provider is in the network before you make an appointment. When you use an in-network provider and facility, you get the most from your health insurance plan. The same is true with your pharmacy. When you...
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Planning a Trip? Be Sure to Pack Some International Health Insurance

BCBSOK Connect Team April 11, 2025

Almost 1 in 4 Americans have had a health issue while traveling abroad. Do you know what you would do if you were traveling outside the U.S. and got sick or injured? Many people expect that their U.S. health plan will cover them wherever they go...
- 1967 Views
Planning International Travel this Summer? Check Your Coverage Options

BCBSOK Connect Team April 10, 2025

Are you planning to travel outside the U.S.? Whether work sends you abroad or you travel for fun, the key is to be prepared. Before you travel, learn about your international health insurance options in case you need care while you’re away. Co.....
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Health Insurance Terms: What Is Recommended Clinical Review?

BCBSOK Connect Team March 28, 2025

Sometimes, it seems like you need to bring a dictionary to the doctor’s office. Medical terms can be a mouthful. The names of prescription medicines don’t always roll off the tongue either. In fact, the lack of “simple speak” ...
- 6531 Views
A Powerful Resource: Meet a Benefits Value Advisor

BCBSOK Connect Team March 12, 2025

No doubt about it, the health care system can be confusing. When you have questions about your health care coverage. Blue Cross and Blue Shield of Illinois offers members a great go-to resource — Benefits Value Advisors (BVA). Get clear answers....
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MyPrime.com – 24/7 Prescription Drug Access

BCBSOK Connect Team March 10, 2025

If you have prescription drug coverage through Blue Cross and Blue Shield of Oklahoma, Prime Therapeutics® is your pharmacy benefit manager. You can visit MyPrime.com (your PBM’s member website) on any mobile devices, l...
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Your Health Plan May Offer Many Benefits at No Extra Cost

BCBSOK Connect Team February 5, 2025

Your health plan may cover vaccines for children and adults, like the flu shot, at no cost to you. Talk to your doctor about what vaccines each member of your family needs. Many preventive services, including yearly wellness exams and screenings...
- 1336 Views
Are You Using Blue Access for Members?

BCBSOK Connect Team February 5, 2025

Are you taking advantage of all the great benefits within Blue Access for MembersSM? BAMSM is the secure member portal where you can: Check the status of your claim and your claim history. Confirm the family members who are covered under your p...
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Why Does a Drug Need Pre-Approval?

BCBSOK Connect Team January 14, 2025

Some drugs should be checked to make sure they are safe and used correctly. This may mean that a step called pre-approval (sometimes called prior authorization) is needed before it will be covered by your plan. Like hospital stays and some types...
- 1610 Views
Find Out If You Have a Copay Before You Go to the Doctor

BCBSOK Connect Team January 5, 2025

Before visiting your network health care provider, check to see if you’ll need to make a copay. You can find out your copay amount by looking at your member ID card or checking your benefit booklet or health plan contract. You can also call the....
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Some Emergency-Use Medicines Now Available at No Cost

BCBSOK Connect Team December 19, 2024

We want to make sure our members have access to safe and cost-effective prescription drugs. If you have prescription drug benefits through Prime Therapeutics LLC, some medicines may now* be available at no cost to you when you use a pharma...
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Customer Survey Results: How Did We Do?

BCBSOK Connect Team October 28, 2024

Blue Cross and Blue Shield of Oklahoma conducts an ongoing phone survey to find out what our members think about their health plan. Every month, members are asked about their interaction with their health plan and their doctors and hospitals. We...
- 3409 Views
Check Out the New, Improved BCBSOK App

BCBSOK Connect Team October 21, 2024

The new BCBSOK App now offers access to more of your health plan information in one place. Our mobile app allows you to access your medical and pharmacy benefits information in one app. And if you have vision or dental coverage with us, you can also...
- 1879 Views